3PL Fulfillment Services in Nashville, TN
WFS offers you the client the option to structure the type of order processing and distribution support that fits your operation and your budget. All of our service support is available on an a-la-carte basis. All you have to do is select what you need and Warehousing and Fulfillment will deliver the desired results. Some of the options for consideration are as follows:
Warehousing
WFS operates a 106,000 square foot warehouse in Nashville, TN, purpose-built for high-volume storage and fast order fulfillment. Whether your inventory ships on full pallets, is broken down to shelf locations, or is stored at the unit level, we have a configuration that fits your product and your budget.
Our facility is secure and staffed by a team that treats your inventory like their own. We receive inbound shipments from domestic and international suppliers, verify counts against your PO, and get your product organized and ready to ship — fast. Storage is billed monthly based on actual space used, so you’re never paying for space you don’t need.
WFS currently serves clients across consumer goods, music merchandise, publishing, and specialty retail. Whether you’re moving 100 units a month or tens of thousands, our warehouse is built to scale with you.
Order Processing and Fulfillment
WFS processes and ships orders across every major sales channel — ecommerce, wholesale, and retail — all from a single inventory pool. Orders flow into our warehouse management system automatically through direct integrations with Shopify, WooCommerce, Amazon Seller Central, Etsy, Faire, DSCO, Magento, Squarespace, Wix, Wayfair, Walmart, and more.
Once an order is received, our team picks, packs, and ships it with a 99.8% accuracy rate. Most orders placed before 10am CT ship same day. Our contract SLA is 48 hours, but that’s rarely what you’ll experience in practice.
We handle both DTC (direct-to-consumer) and B2B (retail/wholesale) orders simultaneously from the same inventory — no need to split your stock or manage separate warehouses. Every shipment includes tracking, which is automatically pushed back to your sales channel so your customers are always in the loop.
Shipment Packaging
Your packaging is often the first physical impression a customer gets of your brand — and WFS takes that seriously. We offer a full range of value-added packaging services including product labeling and stickering, kit assembly, bundle building, poly-bagging, insertion (packing slips, marketing materials, gift notes), and mass mailing preparation.
Whether you need a simple label applied or a complex subscription box assembled from multiple components, we work with you to define exactly how orders should look when they leave our dock. Standard packaging is handled at a flat rate per order. Special projects — kitting runs, large-format insertions, custom assembly — are quoted on a per-job basis so you only pay for what you use.
Tell us what your ideal unboxing experience looks like, and we’ll build a process to deliver it consistently at scale.
Returns Processing
Returns are an unavoidable part of ecommerce — but they don’t have to be a headache. WFS receives, inspects, and processes returns quickly, sorting items by condition: restockable, damaged, or requiring disposition per your instructions.
Returned inventory is logged against your account in real time, so your inventory records stay accurate without manual reconciliation on your end. Items that pass inspection are restocked and available for resale immediately. Items that don’t are handled according to your preferences — quarantined for review, donated, or disposed of.
Returns processing is included as part of our standard order processing support, not billed as a separate line item. We aim to close the loop on every return within 3–7 business days of receipt, depending on the complexity of inspection and disposition required.
Transparency and Reporting
When you hand your inventory to a third party, visibility matters. WFS gives every client a dedicated login to Extensiv, our warehouse management platform, with real-time access to inventory levels, open orders, shipment status, and tracking information — 24 hours a day, 7 days a week.
No waiting on a weekly report or chasing down a rep to find out where an order stands. You see exactly what we see, when we see it. Extensiv also supports custom reporting so you can pull inventory snapshots, order history, and receiving records on demand.
We built our reporting access around a simple principle: you should never have to wonder how your business is doing inside our warehouse. If you have a question, the answer should be a few clicks away.